This Privacy Policy describes how Northlake Veterinary Surgery (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our website, nvsatlanta.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you use our contact forms, appointment request forms, or any other interactive features on our Site. The types of personal information we may collect include:
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Contact Information: Name, email address, phone number.
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Message Contents: Any details you provide in your messages or inquiries.
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Technical and Usage Data: Information about how you access and use the Site, such as your IP address, browser type, and device type. This information is collected automatically through our web server logs and analytics services.
2. How We Collect and Use Your Information
We collect and use your personal information for the following purposes:
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To Provide Services: To respond to your inquiries, schedule appointments, and provide the services you have requested.
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To Secure the Site: We use various security measures to protect against spam and abuse, including Gravity Forms and a CAPTCHA service. When you submit a form, your data is processed by these services to verify that you are a human user. This data is used solely for the purpose of protecting the integrity of our forms and website.
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To Improve Our Services: We may use aggregated and anonymized data to understand how our Site is being used and to improve its functionality and content.
3. Data from Third-Party Services
Our Site uses third-party services that may collect information from you. The privacy of your data is governed by the privacy policies of these third parties.
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Gravity Forms: Our forms are built using the Gravity Forms plugin. When you submit a form, the information you enter is stored securely within our website’s database. This data is used to manage your requests and is not shared with third parties for marketing purposes. For more information, please refer to the Gravity Forms Privacy Policy.
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Google reCAPTCHA: To protect our forms from spam submissions, we use the Google reCAPTCHA service. This service collects hardware and software information, such as device and application data, and sends it to Google for analysis. The purpose of this data collection is to determine if the user is a human or a bot. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
4. Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we have collected. If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us using the information provided below.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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Email Us at: surgery@nvsatlanta.com
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Contact us at: 404-292-3281
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Northlake Veterinary Surgery
935 Montreal Road
Clarkston, GA 30021
