Northlake Veterinary Surgery partners with referring veterinarians throughout Georgia to provide advanced orthopedic surgical care with clear communication, collaborative case management, and deep respect for the veterinarian-client-patient relationship. Our goal is to deliver a referral experience defined by accessibility, professionalism, and continuity of care.
Info for Veterinarians
Trusted Specialty Surgical Care for Your Patients
What Referring Veterinarians Can Expect:
• Prompt consultation and case review
• Clear treatment recommendations and surgical planning
• Timely communication before and after surgery
• Detailed medical records and discharge summaries
• Thoughtful return of the patient to the primary care veterinarian
Referral Policy:
Patients at Northlake are seen by referral only. Referral can be made online or by phone. Our Referral Coordinators are available for phone referrals Monday – Friday from 7:15am-5:00pm. Online referrals can be made during regular office hours or after hours. Once the referral is made, please advise the clients to contact our office at (404) 292-3281 to schedule their appointment.
For referred patients, please send pertinent radiographs and laboratory work to surgery@nvsatlanta.com. If patient information is not forwarded, it may result in a delay of treatment. At the time of referral, you will be given an estimate of possible costs to share with your clients. Clients should be advised that this estimate is based on our experience with patients presenting with similar symptoms, but that the needs of individual patients may vary. A more specific estimate will be provided to your client during their office visit.
Emergency Referrals
Northlake does not have walk-in emergency services. Every effort is made to accommodate referred patients with urgent orthopedic surgical needs. In the event that it is not possible for us to see a case as an emergency, we will consult with you regarding interim care and/or alternative referral services.
Patient Follow-up
You will be contacted by email or phone following the patient’s discharge. A summary letter and copies of pertinent laboratory work will be forwarded to your office once treatment is completed.
If a client is seeking re-evaluation of their pet at a later date for the same issues for which the initial referral was made, a new referral is not necessary. New conditions, however, require a new referral to ensure optimized continuity of care.
Routine Healthcare
Northlake is an Orthopedic-only surgical specialty practice. Routine healthcare services are not provided by Northlake. Unless medical factors dictate otherwise, legally required vaccinations must be current prior to referral.
Patient Consultations for Referring Veterinarians
COMPLIMENTARY ORTHOPEDIC CONSULTATIONS FOR VETERINARIANS:
Northlake provides complimentary orthopedic email and phone consultations to veterinarians that would like to discuss their patient prior to or at the time of referral. For a phone consultation, please call (404) 292-3281 and notify the Referral Coordinator that you would like a consultation. Alternatively, veterinarians with case questions can email consult@nvsatlanta.com. One of our surgeons will typically respond to veterinary consultations requests within 24 hours.
Please include:
• Patient signalment
• Brief history
• Relevant exam findings
• Radiographs (JPEGs preferred)
• Any specific questions
• your contact information
